Last updated: 21 September 2026
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I, Trustpoint Virtual Services ("I", "me", "my"), am committed to protecting your privacy. This Privacy Policy explains how I collect, use, and protect your personal data when you visit
trustpointvirtualservices.co.uk
(the "Site") or use my services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
If you have any questions about this policy or how I handle your data, please contact me using the details at the bottom of this page.
1. Who I Am
Trustpoint Virtual Services is a virtual assistant and business admin support service based in Lancashire, UK.
Data Controller:
Trustpoint Virtual Services
Contact email:
info@trustpointvirtualservicesltd.co.uk
Phone:
07947 687761
Website:
trustpointvirtualservices.co.uk
I am registered with the Information Commissioner's Office (ICO), registration number:
ZC159456.
2. What Data I Collect
I only collect data that is necessary for the purposes described below.
a) Contact / Enquiry Form
When you submit an enquiry through my contact form, I collect:
Name
Email address
Phone number (if provided)
Any details you include in your message
b) Newsletter / Email Sign-Up
If you subscribe to my mailing list, I collect:
Name (if provided)
Email address
c) Website Usage
This website does not use analytics or advertising trackers. The hosting provider may process technical request information to operate and protect the website.
3. How I Use Your Data
I use your personal data to:
Respond to enquiries and provide requested information
Deliver and manage the services you book or purchase
Send newsletters or marketing updates, where you have opted in
Meet my legal, accounting, and regulatory obligations
I will never sell your personal data to third parties.
4. Legal Basis for Processing
I process your data under the following lawful bases:
Consent
— for newsletter sign-ups and non-essential cookies/analytics
Contract
— to provide services you have booked or purchased
Legitimate interests
— to respond to enquiries and improve my Site
Legal obligation
— where I must keep records for tax, accounting, or regulatory purposes
You may withdraw consent at any time (see Section 8: Your Rights).
5. Cookies and Browser Storage
This website does not use analytics or advertising cookies. When you choose “Continue with essential only”, a preference is stored in your browser’s local storage under trustpoint-cookie-choice-v1 for six months. It contains the essential-only choice and an expiry time, not your enquiry details. It is not sent to us.
You can reopen the notice using Cookie settings in the footer, or remove this preference by clearing your browser’s site data. The enquiry form works without saving this preference.
6. Sharing Your Data
I may share your data with trusted third-party service providers who help me operate my business, including:
Email/newsletter platform (e.g. Mailchimp or similar)
Vercel, which hosts this website and processes contact form requests
Yorkshire Digital and Zoho Mail, which relay website enquiries to TrustPoint’s inbox
These providers only process your data on my instructions and are contractually required to keep it secure. I do not share your data with third parties for their own marketing purposes.
I may also disclose your data where required by law, such as to comply with a legal obligation or protect my legal rights.
7. Data Retention
I keep personal data only for as long as necessary to fulfil the purposes outlined in this policy:
Enquiry form submissions:
retained for up to 12 months, or longer if an ongoing client relationship develops
Newsletter sign-ups:
retained until you unsubscribe
8. Your Rights
Under UK GDPR, you have the right to:
Access
the personal data I hold about you
Correct
inaccurate or incomplete data
Erase
your data ("right to be forgotten"), where applicable
Restrict
or
object
to certain processing
Data portability
— receive your data in a portable format
Withdraw consent
at any time (e.g. unsubscribe from my newsletter)
To exercise any of these rights, contact me at:info@trustpointvirtualservicesltd.co.uk. I will respond within one month, as required by law.
You also have the right to lodge a complaint with the
Information Commissioner's Office (ICO)
if you believe I have not handled your data properly: 🔗
ico.org.uk/make-a-complaint
9. Data Security
I take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse, including secure hosting, HTTPS encryption on my Site, and limiting access to personal data to those who need it.
10. Changes to This Policy
I may update this Privacy Policy from time to time to reflect changes in my practices or legal requirements. Any updates will be posted on this page with a revised "last updated" date.
11. Contact Me
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Trustpoint Virtual Services
Email: info@trustpointvirtualservicesltd.co.uk
Phone: 07947 687761
Website:
trustpointvirtualservices.co.uk