Services

Virtual assistant services.
What can I take off your plate?

From the inbox you can’t get on top of to the project that needs following through. Here’s how I can help.

Six ways I can take work off your hands

Admin & business operations

The day-to-day jobs keep moving.

Documents formatted. Files organised. Records updated. I help keep the work behind your business moving, including project schedules and progress updates.

  • Document preparation and formatting
  • File organisation and database updates
  • Client and supplier liaison
  • Project scheduling and progress tracking

Inbox & customer care

Your customers aren’t left waiting.

An inbox you can make sense of, with enquiries answered and important messages brought to your attention.

  • Inbox sorting and prioritisation
  • Email drafting and replies
  • Customer enquiries
  • Complaint handling and product information

Diary & scheduling

An appointment without the endless messages.

I coordinate appointments, arrange meetings and put reminders in place, so organising your working week doesn’t become another job in itself.

  • Diary and appointment management
  • Meeting coordination
  • Appointment reminders
  • Scheduling communication

Content & research

The useful work that never quite gets a slot.

A report you need to read. A post you keep meaning to write. Practical help getting information together and getting your message out.

  • Social media content and management
  • Blog and website copy
  • Industry and competitor research
  • Research summaries and reports

Learner & accreditation administration

You deliver the training. I help with the paperwork.

I support the administration of the learner journey, from sign-up through to accreditation: keeping records in order, learners informed and certification paperwork moving.

  • Learner sign-up and onboarding administration
  • Learner records and documentation
  • Learner communications and updates
  • Accreditation and certification administration

Employee onboarding

New starters added. Details in place.

I help with the admin of bringing employees into your business, adding their details to your workforce management system and organising their onboarding records.

  • Employee onboarding administration
  • Adding employees to workforce management systems
  • Updating employee details
  • Organising onboarding documentation

You’ve carried the whole to-do list long enough.

Tell me what’s on it.

Let’s talk about your workload Or call Kathryn on 07947 687761